Terms of Service

1. Term

This Agreement comes into effect when you first access the Services and remains in full force while you use them.

You may terminate your use of or registration for the Services at any time by deleting your account from Profile → Settings → Delete account. In most cases it is possible to restore your account for up to 30 days after closure if you change your mind. Once 30 days have elapsed, your personal data will be permanently and irreversibly deleted in accordance with our Privacy Policy.

We may suspend or terminate your access to the Services at any time, in whole or in part, without prior notice if we determine in our sole discretion that:

• you have materially or repeatedly breached this Agreement;
• your account or content creates legal liability for us;
• we are required to do so by applicable law or court order;
• your account has been inactive for 180 consecutive days; or
• we decide to discontinue the Services.

If we terminate your access because you breached this Agreement, you will not be entitled to a refund of any unused portion of a paid subscription.

2. Modifications

We may amend this Agreement at any time. We will notify you of material changes through the App at least 15 days before they take effect, or with shorter notice where required by urgent legal or security reasons. The current version of this Agreement is always available at https://trykompi.com/terms. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the updated Agreement.

3. Age & Compliance

3.1 Age Requirement

3.2 Evading Age Restrictions

If we reasonably suspect that you are underage or that the age you provided is inaccurate, we may suspend your access to the Services until your age is confirmed to our satisfaction. If we suspect that you are aged 18 or over and are attempting to interact with users who are underage, we may immediately and permanently ban your account and, where required by law, report the matter to the relevant authorities.

3.3 General Compliance

By using the Services you represent and warrant that: (i) you are at least 18 years old; (ii) your use of the Services does not violate any applicable law or regulation; and (iii) all information you provide is truthful, accurate and complete. We reserve the right to suspend or terminate any account where we suspect the information provided is false or inaccurate.

4. User Registration & Account

4.1 Registration

To access the full Services you must register for an account ("User Account") by providing a valid mobile phone number or email address and completing the registration flow. We may also ask you to provide profile information including your name, date of birth, photos, location, sports interests and level, and other details ("Profile Information").

4.2 Account Responsibility

You may hold only one active User Account. You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account, whether or not authorised by you;
• keeping your Profile Information accurate and up to date.

You must notify us immediately at info@trykompi.com if you suspect any unauthorised access to your account. We will not be liable for any loss resulting from your failure to comply with this section.

4.3 Profile Information

Your Profile Information must comply with these Terms and our Community Guidelines. We may remove or reset Profile Information that violates these Terms at any time and without prior notice.

5. Notifications & Location

5.1 Push Notifications

The App uses push notifications to alert you of matches, messages and other events. You can enable or disable push notifications at any time through your device settings. Disabling notifications will not affect your account but may mean you miss time-sensitive information.

5.2 Location

Certain features of the App — in particular showing you nearby workout partners — require access to your device's location. We access location only while the App is in active use in the foreground (when-in-use). If you disable location permissions, location-dependent features will not be available. Please see our Privacy Policy for full details on how we use location data.

6. Personal Data & Privacy

We process your personal data as Data Controller in compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPD-GDD). The full details of what data we collect, the legal bases, retention periods, your rights, and how to exercise them are set out in our Privacy Policy, which forms an integral part of this Agreement.

In summary, we process your data to provide the matching and communication services, ensure security, and comply with legal obligations. We do not sell your personal data to third parties. Your data is stored in the European Union (Supabase, Frankfurt). You can exercise your GDPR rights (access, rectification, erasure, portability, restriction, objection) by writing to info@trykompi.com. You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

7. Proprietary Rights & Licence

7.1 Our Rights

As between you and us, we own or are licensed to all rights, title and interest in and to the Services, the App, the Site and all content, technology, design, trademarks and intellectual property contained therein ("Content"). All rights not expressly granted to you are reserved.

7.2 Licence to You

Subject to your compliance with this Agreement, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable and limited licence to download, install and use the App on a device you own or control, solely for your own personal, non-commercial purposes.

With respect to any App downloaded from the Apple App Store: you may only use the App on an Apple-branded product running iOS, as permitted by Apple's Usage Rules.

This licence terminates automatically upon any termination of your User Account.

7.3 Restrictions

You must not:

• copy, modify, distribute, sell or sublicense any part of the App or Services;
• reverse-engineer, decompile or attempt to extract the source code;
• remove or alter any copyright, trademark or other proprietary notices;
• use automated tools (bots, scrapers, crawlers) to access, index or collect data from the Services;
• use the App or Services to build a competing product or service.

8. User Conduct & Safety

8.1 Conduct Rules

You are solely responsible for your conduct in connection with the Services. You represent, warrant and agree that while using the Services you will not:

• violate any applicable local, national or international law, rule or regulation;
• post, transmit or make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, racist, violent or sexually explicit;
• impersonate any person or entity or falsely represent your affiliation with any person;
• use the Services for commercial, advertising or promotional purposes without our prior written consent;
• solicit personal data from other users for commercial or unlawful purposes;
• engage in spamming, phishing, or any other unsolicited communication;
• attempt to gain unauthorised access to any part of the Services, other users' accounts or our systems;
• use automated means to send messages, add contacts or interact with the Services;
• transmit viruses, malware or other harmful code;
• post false, inaccurate or misleading information, including misrepresenting your identity or age.

8.2 Safety

Kompi connects people but does not conduct background checks on users or verify identity beyond the information they provide. You are solely responsible for your interactions with other users, both within and outside the App. We strongly recommend:

• meeting other users for the first time in a public place;
• telling a trusted person about your plans;
• using the in-app Report button if a user makes you feel uncomfortable.

WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF OTHER USERS. YOU UNDERSTAND THAT WE DO NOT CONDUCT CRIMINAL BACKGROUND CHECKS.

9. Investigations & Enforcement

We reserve the right to investigate and take appropriate action — including suspending or permanently banning accounts, removing content, and reporting to law enforcement — against anyone who, in our sole determination, violates or is suspected of violating this Agreement.

You acknowledge and agree that we may access, preserve and disclose your account information and User Content if required to do so by law, court order, or where we have a good-faith belief that such action is necessary to: (i) enforce this Agreement; (ii) respond to claims of intellectual property infringement or privacy violations; (iii) respond to your requests for support; or (iv) protect the rights, property or safety of Kompi, other users or third parties.

10. User Content

10.1 Definition

The Services allow you to submit, upload and share photos, biographical text, messages and other information ("User Content"). You retain ownership of your User Content.

10.2 Licence You Grant Us

By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide, revocable licence to store, process, reproduce and display that content to other users within the App, solely for the purpose of providing the Services, and for no other purpose. This licence ends when you delete the relevant content or close your account (subject to reasonable technical delays of up to 30 days for deletion from backups).

We do not claim ownership of your User Content and will not use it in advertising or marketing without your separate, explicit consent.

10.3 Your Representations

By submitting User Content you represent and warrant that:

• you own the content or have all necessary rights to share it;
• the content does not infringe any third-party intellectual property, privacy or other rights;
• the content complies with these Terms and all applicable laws.

10.4 Content Moderation

We have the right, but not the obligation, to review, edit, move or remove any User Content that we determine, in our sole discretion, violates this Agreement or our Community Guidelines, without prior notice. We assume no liability for any User Content submitted by users.

10.5 Responsibility

User Content does not reflect the views of Kompi. You are solely responsible for the consequences of all User Content you submit. Under no circumstances will we be liable for any errors, omissions, or damages arising from User Content submitted by any user.

11. Free Plan, Premium & Subscriptions

11.1 Plans

Feature	Free	Premium
Likes per 24 hours	10	Unlimited
Access to matches list & chat	No	Yes
See who liked you	No	Yes

Matches where neither user sends a first message within 7 days expire automatically. The user who made the most recent like is expected to write first.

11.2 Subscription Options & Pricing

Kompi Premium is offered as an auto-renewing subscription available in one or more billing periods (for example, weekly or annual). The available options, their billing periods and the exact price — including applicable VAT — are always shown in the App at the point of purchase before you confirm, in your local currency where supported. We reserve the right to change prices and to offer promotional or trial pricing at any time; we will notify you of any price increase at least 30 days in advance and any price increase will apply only from your next renewal date.

11.3 Billing & Auto-Renewal

All subscription purchases are processed by Apple or Google, not by us. We do not store your payment card details. The applicable platform's payment terms and privacy policy apply to all transactions.

11.4 Refunds

Subscription payments are processed by Apple (App Store) or Google (Google Play). Refund requests must be submitted directly to the relevant platform in accordance with their policies. If you believe you have been charged in error, contact us at info@trykompi.com and we will assist you in liaising with the platform. We reserve the right to cancel a subscription transaction in our sole discretion, in which case you will receive a full refund.

11.5 Third-Party Beneficiaries (Apple)

You acknowledge that Apple Inc. (and its subsidiaries) is a third-party beneficiary of this Agreement with respect to any App downloaded from the Apple App Store, and has the right to enforce the terms of this Agreement against you. Apple is not responsible for providing maintenance or support services for the App and will not be liable for any claims relating to the App or its content.

12. Taxes

You are responsible for any taxes imposed on your purchases in connection with the Services. Applicable taxes (including VAT) will be added to the amount charged for any transaction, based on your billing address and the rates in effect at the time of the transaction. All transactions are handled by Apple or Google and their tax obligations apply accordingly.

13. Third-Party Services

The App integrates with third-party platforms and services. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, their content, or their practices. Current third-party integrations include:

• Supabase — database, authentication and file storage (EU servers, Frankfurt)
• Apple App Store / Google Play — app distribution and in-app purchase billing
• RevenueCat — subscription management and entitlement verification
• Expo / EAS — app build and update delivery

Links or references to third-party websites within the Services do not constitute an endorsement of those sites or their content.

14. Availability

We may add, modify, suspend or discontinue any part of the Services at any time without notice or liability, to the fullest extent permitted by applicable law. We do not guarantee uninterrupted, error-free or secure access to the Services. We may impose usage limits on certain features at any time.

15. Disclaimer of Warranties

To the maximum extent permitted by Spanish law, the Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that: (i) the Services will meet your requirements; (ii) the Services will be uninterrupted, timely, secure or error-free; (iii) any errors in the Services will be corrected; or (iv) results obtained from use of the Services will be accurate or reliable.

WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION OR DATA OF THIRD PARTIES OR OTHER USERS. YOU RELEASE US FROM ALL CLAIMS AND DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A DISPUTE BETWEEN YOU AND ANY THIRD PARTY OR OTHER USER.

16. Limitation of Liability

To the maximum extent permitted by Spanish law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to use) the Services.

Our total aggregate liability to you for all claims arising from or relating to this Agreement will not exceed the greater of: (i) €50; or (ii) the total amount you paid to us in the 12 months immediately preceding the event giving rise to the claim.

Nothing in this Agreement limits or excludes our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded under Spanish or EU consumer protection law.

17. Governing Law & Jurisdiction

This Agreement is governed by and construed in accordance with the laws of Spain, without regard to its conflict-of-law provisions. Any dispute arising out of or in connection with this Agreement shall be subject to the non-exclusive jurisdiction of the courts of Almería, Spain.

This choice of law and jurisdiction does not affect any mandatory consumer protection rights you may have under the law of your habitual residence within the European Union. EU consumers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

18. Consumer Rights

If you are a consumer resident in Spain or the EU, you benefit from mandatory rights under applicable consumer protection law (including Royal Legislative Decree 1/2007, Spanish General Law for the Defence of Consumers and Users) that cannot be limited or waived by contract. Nothing in this Agreement is intended to affect those rights. In the event of any conflict between this Agreement and your mandatory consumer rights, your mandatory rights shall prevail.

19. Contact & Complaints

For any questions, complaints, reports or legal notices, please contact us:

• Email: info@trykompi.com
• Website: https://trykompi.com
• Post: Francisco Javier Nieto Vílchez, Avenida Santa Isabel 88, p1 4c, 04006 Almería, Spain

We aim to respond to all enquiries within 5 business days. If you are not satisfied with our response, you may contact the Agencia Española de Protección de Datos (for data protection matters) at www.aepd.es or the Junta Arbitral de Consumo (for consumer disputes).